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To whom it may concern

semi-overcast 6 °C
View Year of the Nink on Buccas's travel map.

Dear Stena Line,
Thankyou for transporting my husband and I from Liverpool to Belfast safely. I really appreciate your efforts in that regard. I did not, however, appreciate being told to vacate my cabin half an hour before arriving in Belfast, only to have to stand and loiter in the foyer for an hour. I did not appreciate that I could not leave the boat until 10 minutes AFTER the bus into Belfast city was scheduled to leave. I did not appreciate having to catch a taxi (although I did appreciate the taxi driver’s accent – from now on, I will ALWAYS pronounce ‘rain’ with two distinct syllables).
Yours sincerely,

Dear Taxi Driver,
Thankyou for transporting my husband and I from the boat terminal into Belfast city centre safely – top effort. I was very impressed by the fact that you seemed to know where you were going, and appreciated the update on the current state of Northern Ireland politics. You made an excellent suggestion about where to find a café serving breakfast in the wee hours (at the ‘top of the morning’, as it were) and it was very thoughtful of you to point us in the direction of the Europcar office. I would like to suggest, however, that next time you encounter passengers in the same situation, that you point them in the CORRECT direction of the Europcar office, rather than sending them the wrong way down the road, to the Avis and Budget hire car facilities.
Yours faithfully,

Dear Europcar,
I wish to acknowledge the exceptionally friendly customer service we received when collecting Spud from your depot. Spud is a particularly fetching shade of blue, and Simon is thrilled to bits to be driving such a stylish vehicle.

Posted by Buccas 14:31 Archived in Ireland

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